bnb88 Privacy Policy

This privacy policy ("Policy") is issued by the entity operating the bnb88 platform (https://bnb88.cam) ("bnb88", "we", "us") and sets out our commitment to protecting your ("user", "you", "your") personal information. By using our services, you accept the terms of this policy.

This policy covers all personal data processing activities related to the provision of online gaming and betting services in Bangladesh. We follow the highest industry standards in protecting your information and use advanced technology including SSL encryption.

1 What Information We Collect

bnb88 may collect your personal information in various ways. We collect only the information necessary for the smooth operation of our services.

1.1 Registration and Account Information

When you create an account on bnb88, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Mobile number (Bangladeshi number)
• Email address
• Password (stored in encrypted form)
• Preferred currency (BDT / Taka)

1.2 Identity Verification (KYC) Information

To ensure safe and responsible gaming and to prevent financial fraud, we may collect the following information for identity verification:

• National ID (NID) number and image
• Passport or driving license (where applicable)
• Proof of address (utility bill or bank statement)
• Selfie or photo (for identity confirmation)

1.3 Financial Information

To process deposits and withdrawals, we collect the following financial information:

• bKash, Nagad, Rocket mobile banking numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Winnings and cashback related information

1.4 Technical Information

We automatically collect certain technical information:

• IP address and device type
• Browser type and version
• Operating system
• Session data and login times
• Cookies and similar tracking technologies
• Browsing behavior and gaming activity on our site

2 How Your Information Is Used

bnb88 uses your personal information only for lawful and necessary purposes. We will never use your information for any other purpose without your consent.

2.1 Service Delivery and Operations

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits
• Delivering gaming services and displaying results
• Providing 24/7 customer support in Bengali

2.2 Security and Compliance

• Identity verification and fraud prevention
• Complying with anti-money laundering (AML) regulations
• Enforcing responsible gaming policies
• Age verification (minimum 21 years)
• Detecting and preventing suspicious activity

2.3 Communication and Marketing

• Sending transaction and account notifications
• Sharing promotional offers and bonus information with your consent
• Notifying you of service changes or privacy policy updates
• Conducting customer satisfaction surveys

2.4 Service Improvement and Analytics

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Analysis for developing new games and features
• Monitoring overall usage trends

3 Information Sharing and Disclosure

bnb88 does not sell your personal information to third parties. However, in limited circumstances we may share your information with the following parties:

3.1 Service Provider Partners

With third-party service providers necessary for operating our platform, who operate under strict confidentiality agreements:

• Payment processors (bKash, Nagad, Rocket and bank transfer gateways)
• Game software providers (Pragmatic Play, JILI, PG Soft, Spribe and others)
• IT infrastructure and cloud service providers
• Customer service platform operators
• Identity verification service providers

3.2 Legal Obligations

We may be required to share information with authorities in the following circumstances:

• To comply with court orders or legal directives
• To assist in financial crime investigations
• In matters relating to national security
• Under child protection laws

3.3 Business Transfers

In the event of any merger, acquisition, or asset transfer, your information may be transferred to the new owner. We will notify you in advance in such circumstances.

4 Cookies and Tracking Technologies

bnb88 uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

4.1 Essential Cookies

These cookies are essential for the basic operation of the platform. Without them, our services will not function properly:

• Session management and login status
• Security tokens and CSRF protection
• Load balancing and server selection
• Saving language preferences

4.2 Functional Cookies

These cookies remember your preferences and provide a personalized experience:

• Game preferences and settings
• Recently played games list
• Dashboard layout preferences

4.3 Analytics Cookies

These cookies help us analyze overall usage patterns to improve our services. They cannot be used to directly identify any individual.

5 Data Retention and Deletion

bnb88 retains your personal information only for as long as it is necessary or required to meet legal obligations.

5.1 Retention Periods

• Account information: for the duration the account is active and a minimum of 5 years after closure
• Financial transaction records: a minimum of 7 years from the date of the relevant transaction
• Identity verification documents: a minimum of 5 years after account closure
• Customer service communication records: 3 years
• Technical logs: 1 year

5.2 Data Deletion Requests

After the legal retention period has been fulfilled, you may request deletion of your personal information. However, we may be required to retain certain information in the following cases:

• Ongoing legal disputes or investigations
• Directives from regulatory bodies
• Fraud prevention and security purposes

6 Security of Your Information

bnb88 has adopted the highest industry technical and organizational measures to protect your personal information.

6.1 Technical Security Measures

• 256-bit SSL/TLS encryption — all data transmissions are secured
• End-to-end encryption — for sensitive information
• Firewall and intrusion detection systems
• Regular security audits and penetration testing
• Data backup and disaster recovery systems
• Two-Factor Authentication (2FA) Feature

6.2 Organizational Security Measures

• Strict access control — only authorized staff have access
• Regular privacy and security training for staff
• Appointment of a Data Protection Officer
• Strict confidentiality agreements with third parties

7 Your Rights & Choices

bnb88 respects your rights over your personal information. You may exercise the following rights:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will fulfill your request within 30 days.

7.2 Right to Correct Information

If any of your information is incorrect, you can update it through your account settings or by contacting us.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information, though exceptions may apply where legal obligations are involved.

7.4 Right to Object to Processing

You may contact us at any time to object to the use of your information for marketing purposes.

7.5 Right to Data Portability

You may request your personal information in a structured, machine-readable format.

7.6 Opting Out of Marketing Communications

You may unsubscribe from promotional emails or messages at any time. Transaction and security notifications cannot be turned off as they are necessary for the safety of your account.

8 Protection of Minors

bnb88 is intended for individuals aged 21 and above only. We do not knowingly collect personal information from minors.

If we become aware that a person under the age of 18 is using our platform or that we hold their information, we will immediately close that account and delete the collected data.

Parents and guardians are requested to take care that their children are not able to access our platform. To learn more about responsible gaming, please visit our Responsible Gaming page.

9 Policy Changes & Updates

bnb88 reserves the right to update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor changes: by updating the "Last Updated" date at the top of the page
• Moderate changes: by displaying a notice on the platform
• Major changes: by sending a notification directly to your registered email

Continued use of the platform after any changes will be considered acceptance of the updated policy terms. If you do not agree with the changes, please contact us or close your account.

10 International Data Transfers

bnb88's servers and data processing facilities may be located outside Bangladesh. Where international transfer of your information is required for processing, we ensure that:

• Appropriate safeguards are in place for every transfer
• All recipient parties comply with equivalent privacy standards
• Legal agreements are established to ensure the protection of data
• Transferred data remains protected under this policy

By using our platform, you consent to such international data transfers.

11 Responsible Gaming & Your Information

bnb88 takes responsible gaming very seriously. We may use information about your gaming activity for the following purposes:

• Identifying patterns of excessive gaming behavior
• Managing self-exclusion or restriction requests
• Providing support to problem gamblers
• Providing information and resources related to responsible gaming

If you feel your gaming behavior is getting out of control, please contact us or visit our Responsible Gaming page.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please do not hesitate to contact us. We are always ready to assist you.

Thank you for reading this privacy policy. To learn more about our terms and conditions, please visit the Terms & Conditions page.